Wellputt.com is a website of the company WELLPUTT France SAS
Director of publication: Boris PANSART.
The present general conditions of sale apply to all orders received by wellputt.com – WELLPUTT France SAS – and are valid at the time an order is made. If any condition falls by default, it will be regulated by the legislation and practices for distant sales by companies registered in France.
Our products are offered from stocks held or, if not immediately available, within the normal delivery period agreed by the suppliers to WELLPUTT France SAS. Although our standard offers are generally available, certain products may not be immediately available from our suppliers; the unavailability of one or more products is not the responsibility of WELLPUTT France SAS. If one or more products become unavailable following an order, wellputt.com and WELLPUTT France SAS will advise the customer as soon as possible by email or post. In the same way, we are not able to absolutely guarantee availability of products shown or those available individually or in small numbers. With regard to availability, an order may be held back for a few days so that all items can be accumulated for dispatch. If the delay for any product is to be greater than 10 days, the order may be delivered to the customer in separate deliveries. In this case the customer will only pay for a single delivery. If the customer requires more than one delivery address, it will be necessary to create an order for each address and to accept the delivery charges for each order.
ll orders must include an initial identification of the customer; orders may be placed in the following ways:
All orders received via the Internet will be confirmed by email by wellputt.com – WELLPUTT France SAS if the customer has provided a correct email address. Orders will be processed with minimum delay. The automatic registration systems are of proven value in style, content and date of order. Information given by the buyer in the order is thereafter taken as commitment by themselves. In the case of incorrect address details being given by the purchaser, the seller accepts no liability for problems with delivery of the product.
Prices are shown on the website in US Dollars, excluding all taxes. Prices shown in other currencies can only be taken as indicative. Prices shown on the website may be changed at any time without notice. However, products will be invoiced at the prices in force at the date of the order. For other destinations customers should check delivery costs with Wellputt. All confirmed orders will be invoiced and payable in Euros only. Products remain the property of wellputt.com – WELLPUTT France SAS until full payment is received and whatever the delivery date.
Method of payment is at purchaser’s choice: By Paypal, bank card (Visa, Mastercard), the purchaser must give the card number and expiry date in the spaces indicated for that purpose. Security of payment is guaranteed
By bank transfer or money order. Any bank charges are to be borne by the purchaser. It is essential to arrange payment for the total amount of the order. Wellputt.com – WELLPUTT France SAS reserves the right to refuse orders from customers in dispute and agree to so inform the customer. Wellputt.com – WELLPUTT France SAS may demand a bank transfer in the case of doubt over deliveries ; the customer will be so advised by email.
Shipment for the USA and Canada is carried out by Fedex (delivery after shipment within 3 to 7 days). Parcels are addressed to the address given in the order. Dispatch is notified to the customer by email on the day of dispatch on condition that the customer has given the correct email address. In order to optimize delivery, it is advisable for the customer to provide an address to which the order can be delivered during opening hours. In the case of inability to deliver directly, the carrier will leave a note advising how delivery can be effected. The carriage being at the customer’s risk, it is advisable for the customer to check the parcels personally, and if possible, in the presence of the carrier. In the case of a technical product, the customer should verify its proper functionality in accordance with the accompanying instructions. If there are apparent faults, the customer has the right to return the product as in Article 7 below. The delivery times indicated at the receipt of order are the average delivery times to be taken as indicative and may vary according to destination. In the case of delayed delivery or absence of stock from suppliers, wellputt.com-WELLPUTT France SAS cannot be held liable. Therefore no right is granted to the customer to annul the purchase, to refuse the product or to claim costs or interest.
If the product is not suitable, for whatever reason, the customer has 15 days from date of delivery to request cancellation of the order. The parcel must be returned by courier only, in the original packaging, in perfect condition and accompanied by the original documentation. Within a maximum of 15 days, the cost of the product will be reimbursed by cheque less any costs of postage; the costs of return of product will be borne by the customer.
Products damaged or soiled by the customer will not be reimbursed.
WELLPUTT WELLPUTT SAS - 70 avenue Dubrocq - 64100 Bayonne - France
Products sold by wellputt.com-WELLPUTT France SAS are identical to those of traditional commerce and provided by our referenced suppliers. They are guaranteed to be without fault. If a product is delivered defective or not complying to specification (errors attributable to wellputt.com-WELLPUTT USA LLC) wellputt.com-WELLPUTT USA LLC will agree to reimburse subject to the following conditions :
Excepting error of wellputt.com-WELLPUTT France SAS, the customer will bear the cost of product return. The contractual agreement regarding package and delivery costs of the original order are not reimbursable. No claim for contra-reimbursement will be accepted whatever the cause.
Products sold are described and presented with the maximum of accuracy. The information given about the products on the website www.wellputt.com is derived from the information supplied by the suppliers. wellputt.com-WELLPUTT France SAS is not responsible for the products and cannot take responsibility with regard to the customer. wellputt.com-WELLPUTT France SAS are unable to guarantee that the product will comply exactly with the customers’ requirements. The customer is solely responsible for the choice of products and their use. The photographs and text on the website and the illustration of the products do not form any part of a contract. In consequence the responsibility of wellputt.com-WELLPUTT France SAS cannot be claimed in the case of any errors in the photographs or the texts. Products sold via the website www.wellputt.com conform to the standards and laws in force in the USA. It is the sole responsibility of the customer to ensure that the product may be imported and used in the country of destination. The responsibility of wellputt.com-WELLPUTT France SAS is not incurred in the case of failure of contract caused by lack of stock or unavailability of product from the suppliers, in the case of general or partial strike action in the delivery chain, in the case of force majeure outside the company’s control, for the following reasons (this list not being comprehensive) – flood, fire, storm, lightning strike, riot and accidents. wellputt.com-WELLPUTT France SAS – in all the stages of access to the website, order processing, delivery or later services – act solely as merchants. wellputt.com-WELLPUTT France SAS accepts no responsibility for damage or inconvenience caused by use of the Internet, particularly a break in service, external intrusion, virus attack or anything construed as force majeure conforming to law. In the same way, the company has no responsibility with regard to Internet sites which are linked by hypertext to the company’s website. In the case of complaint, the customer should first and foremost address wellputt.com-WELLPUTT France SAS as soon as possible to agree on an amicable solution.
All the elements of the website www.wellputt.com which are visual (texts, photos etc.) or audio, as well as their subjacent technology, are the exclusive and lawful property of wellputt.com-WELLPUTT USA LLC or of their suppliers as the case may be. Any reproduction, re-presentation or re-use, in whole or part, for other purposes or support is forbidden. Failure to observe this interdiction constitutes an infringement of copyright and may result in the engagement of the civil and penal responsibility of the perpetrator. A user wishing to place on their own website information taken from the homepage of the website of www.wellputt.com must seek authorization from wellputt.com-WELLPUTT France SAS without this being considered to form an implicit affiliation. Such links, including those authorized tacitly, can be withdrawn by simple request of wellputt.com-WELLPUTT USA LLC.
Article 11: LEGAL RIGHTS APPLICABLE TO CUSTOMER RELATIONS
Sales by wellputt.com-WELLPUTT France SAS from the website or other promotional material, by fax or telephone are governed exclusively by the laws of the United States of America. In the case of legal action and failure to reach amicable accord, the US courts have sole jurisdiction. Hypothetically, where a clause or clauses in this contract become void or not pursuable because of a change in legislation, rules or by judicial decision, this will not invalidate these present general conditions of sale.
By clicking on the “Validation” button, the customer declares his acceptance of the totality of these general conditions of sale. That is also indicated by the process of purchase. Registration of data by wellputtcom-WELLPUTT USA LLC will constitute proof of the operations of purchase and financial transaction effected by the customer. These general conditions of sale may be changed at any time without notice.